If you are not happy with your purchase, we will accept a return of an unused product within 30 days. Once we receive the returned item, GettyCrafts.com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.